HireHuub Privacy Policy

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website.

We rely on a self-declaration mechanism (a checkbox) to confirm users are over the age of 16. No further age verification methods are used.

We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@hirehuub.com.

Use of Artificial Intelligence (AI) and Automated Decision-Making

Our services use artificial intelligence tools to analyse and assess student performance, including CV screening, mock assessments and interview recordings. These analyses contribute to candidate scores and rankings, which may be visible to potential employers.

Some decisions regarding student rankings or profile visibility to employers may involve partially automated processing. While human review may occur in some cases, we do not currently offer a formal appeal process for automated decisions, however, you may contact us if you believe an AI decision was inaccurate or unfair.

AI tools used may include both internally developed models and third-party solutions. These tools are used to enhance performance analytics, feedback accuracy, and job matching.

By using our services, you consent to the use of AI-powered analysis as described above. If you do not agree, please do not use the service.

Data Sharing with Employers

We may use and share the data you provide for the purpose of matching you with potential employers.

With your explicit consent, we share your personal data - including full CVs, mock assessment sessions/responses, AI evaluation scores, and video/audio interview recordings - with financial institutions and recruiters who use our platform to identify and contact high-performing candidates. Data shared is identifiable and includes performance profiling information.

While we currently do not have formal data sharing agreements with employers restricting further use, we expect all parties to use data ethically and in accordance with applicable law. However, we encourage users to share only information they are comfortable having viewed by prospective employers.

International Users

While our company is based in the UK, we collect data from and provide services to users in other jurisdictions, including the European Union and the United States. By using our services, you acknowledge that your data may be processed in the United Kingdom and that data protection standards may differ from those in your country of residence.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

•By which you may be personally identified, such as:

• Name, Professional and non-professional experience/history, Education, home/billing address, Email address, Telephone number, General interests, University, Degree, Payment method details (processed securely through third-party providers)
• Any other information that could be found on an individual's Curriculum Vitae (CV – otherwise known as Resume)
• Any other identifier by which you may be contacted online or offline ("personal information")

•Other personal data:

• About your professional career including job status, job search status, job search challenges and job preferences
• Interview and mock assessment practice sessions, completion rates, and performance metrics
• Application tracking

•Your categorisation of job postings that you have applied to, including the following categories: Applied, Assessment stage, HireVue stage, Telephone Interview stage, Assessment Centre stage, Offer Received

• Video and audio recording

• Video Recordings (from pre-recorded interviews, telephone interviews and video interviews)
• Audio Data: Speech patterns, tone analysis, and verbal communication assessment
• Metadata: Recording timestamps, duration, and associated question responses
• AI Analysis Results: Feedback scores, improvement suggestions, and performance trends

• Mock assessment tests

• Mock assessment sessions, questions and answers
• Questions that came up on each mock assessment as well as your answers to each question
• Metadata: Recording timestamps, duration, and associated responses
• AI Analysis Results: Feedback scores, improvement suggestions, and performance trends

• CV screener tests

• A copy of all your submitted CVs
• AI Analysis Results: Feedback scores, improvement suggestions, and performance trends

We collect this information:

• Directly from you when you provide it to us
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies
• From third parties, for example, our business partners

We also collect data via our AI tools that analyse mock assessments, interview performance, and CV content in order to generate a user profile that includes skill ratings, behaviour insights, and employability scores.

The AI systems we use may extract metadata from video and audio files, including tone of voice, pacing, response clarity, and timing, to support automated scoring. These outputs may influence how employers evaluate your profile.

Information You Provide to Us

Account Information

• If you create an Account, you will provide information that could be personal information, such as your name, educational background, work history, and interests, as well as a username, password, and email address.
• You acknowledge that this information may be personal to you, and by creating an account on the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous.
• We may use your contact information to send you information about our services, but only when we feel such information is important, and where you have given your consent if required under applicable law.
• You may unsubscribe from these messages through your account settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes.

When creating an account, you also agree that your data may be used to generate AI-driven insights and performance scores that are visible to potential employers. By registering, you consent to this use of your data under the lawful basis of legitimate interest and performance of contract.

User Content

• Some features of the Services may allow you to provide content to the Services, such as a detailed educational and work profile and a resume. All content submitted by you to the Services may be retained by us indefinitely, even after you terminate your account, unless otherwise specified.
• We may continue to disclose such content to third parties in a manner that does not reveal Personal Information, as described in this Privacy Policy.

However, when you participate in mock interviews, assessments, or other interactive features, the content - including your voice, video, responses, and results - may be stored and shared with hiring partners if you have given explicit consent for data sharing. In these cases, the content may include identifiable information.

Data Collected from Engagement with Our Services

Our core services involve recording and analysing your interview practice sessions, testing your mock assessment skills, grading your CVs, tracking opened job postings and tracking which job postings you have applied to:

• Application tracking:

• Your categorisation of job postings that you have applied to, including the following categories: Applied, Assessment stage, HireVue stage, Telephone Interview stage, Assessment Centre stage, Offer Received

• Video and audio recording:

• Video Recordings (from pre-recorded interviews, telephone interviews and video interviews)
• Audio Data: Speech patterns, tone analysis, and verbal communication assessment
• Metadata: Recording timestamps, duration, and associated question responses
• AI Analysis Results: Feedback scores, improvement suggestions, and performance trends

• Mock assessment tests:

• Mock assessment sessions, questions and answers
• Questions that came up on each mock assessment as well as your answers to each question
• Metadata: Recording timestamps, duration, and associated responses
• AI Analysis Results: Feedback scores, improvement suggestions, and performance trends

• CV screener tests:

• A copy of all your submitted CVs
• AI Analysis Results: Feedback scores, improvement suggestions, and performance trends

Please note that all performance analytics are derived in part through automated AI systems. The AI may interpret behavioural patterns, response times, and verbal/non-verbal cues. These interpretations may be shared with third-party employers to assist in candidate evaluation.

Additional Information

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence, including email addresses, if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk.

Please be aware that any public posting or forum contributions may be indexed by search engines and archived externally. Exercise caution before posting personal details publicly.

Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioural tracking).

The information we collect automatically does include personal information, but we maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Third-Party Use of Cookies and Other Tracking Technologies

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Our website uses a cookie consent banner to allow users to manage preferences for cookies that are necessary, performance-related, or used for marketing and analytics purposes. Analytics and performance cookies will only be set with your prior consent. These cookies are disabled by default until you make a choice in the cookie banner.

You can manage your preferences or withdraw consent at any time by revisiting the cookie settings in your browser or within the Website footer (where available). Blocking certain cookies may affect the availability or functionality of the Website.

We use analytics tools such as Google Analytics and potentially AI-based tracking to understand how users engage with our platform. These tools may use cookies and collect pseudonymous identifiers to improve service performance and user experience.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with tailored information, products, or services, as well as track your progress and generate performance analytics.
• Ensuring your success and satisfaction with our practice materials (e.g., through reviews and satisfaction surveys).
• The personal information you provide is entered into a database that is searchable by employers who have decided to use our Services. In the event that an employer determines it wishes to contact you, that employer can use the Personal Information you provided to us to contact you directly.
• With your consent, we share identifiable data - including interview recordings, CVs, and AI-generated performance results - with employers to support their recruitment efforts. Employers may view and evaluate this data to assess your suitability for roles.
• To provide you with notices about your account/subscription, including expiration and renewal notices and to provide customer support and to respond to inquiries.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To improve the platform's product/services and overall user experience by training and improving our AI algorithms, analysing usage patterns to enhance user experience, conducting research and development for new features and ensuring platform security and preventing fraud.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Our AI and analytics tools are used to evaluate your performance in assessments and interviews, calculate improvement scores, and generate match indicators to help employers identify suitable candidates. By accepting this Privacy Policy, you consent to the collection, analysis, and sharing of these insights - including AI-generated evaluations, rankings, and feedback - with third-party employers and recruitment partners for the purpose of identifying potential job or internship opportunities.

Some decisions, such as candidate prioritisation, may be influenced by automated profiling. Although these decisions are not solely automated in most cases, we do not currently offer a formal appeals mechanism to challenge profiling outcomes.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form)/adjust your user preferences in your account profile.

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

You may update your marketing preferences at any time within your account settings or by contacting us directly. Promotional communications will only be sent where legally permitted and where you have not opted out.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of HireHuub assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by HireHuub about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

With your explicit consent, we may share your personal data, including CVs, AI evaluation scores, assessment results, and video/audio recordings, with financial institutions and employers who use our platform to evaluate candidates. These third parties are given access to this data in identifiable form for the purpose of recruitment and hiring.

At present, we do not have formal contractual restrictions in place with employer partners regarding the re-use or onward sharing of your data. We recommend only submitting information you are comfortable sharing with employers directly.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HireHuub, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

In the event of suspected misuse of our platform (e.g., cheating on mock assessments, impersonation, or fraud), we reserve the right to share relevant personal information with third-party investigators, regulators, or affected institutions if necessary.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising

• You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
• To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website.
• If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We use a cookie banner to inform users about cookies and tracking technologies. However, analytics cookies may be enabled by default unless you actively opt out through your browser or device settings.

Promotional Offers from the Company

• If you do not wish to have your email address/contact information used by the Company to promote our own or third parties' products or services, you can opt out at any time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@hirehuub.com.
• If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

Please note, transactional communications related to your account, billing, or critical service updates may still be sent, as these are not classified as marketing communications.

Targeted Advertising

• If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt out by unsubscribing from our content.

You may also disable interest-based ads through your browser settings or use tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out mechanisms, where applicable.

• For this opt-out to function, you must have your browser set to accept all browser cookies.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

For more details about how third parties use cookies or your personal data, please refer to their respective privacy policies. We encourage you to review them before engaging with external links or ads.

Data Retention

We retain your personal data only as long as necessary:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data deleted after 24 months of inactivity (with 30-day advance notice)
• Video Recordings: Retained for up to 3 years, until account deletion or until deleted for another specified reason, whichever comes first
• Payment Data: Retained for 7 years for tax and accounting purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Anonymised Data: May be retained indefinitely for research and service improvement

Data related to AI analysis - such as mock assessment scores, feedback suggestions, and CV evaluations - may be retained for algorithm training and benchmarking purposes. This data will be anonymised or pseudonymised before being used for internal model improvement.

We are committed to data minimisation and only retain data that is necessary for the purposes stated in this policy. When data is no longer required, it is securely deleted or anonymised according to our internal retention procedures.

Automated deletion workflows are applied where possible, including time-based deletion triggers for inactive accounts and expired recordings. Manual deletion may also be carried out upon verified user request.

If you withdraw consent for processing or request erasure, we will remove your personal data unless retention is required by legal, accounting, or regulatory obligations.

Accessing and Correcting Your Information

In accordance with applicable law:

• You can review and change your personal information by logging into the Website and visiting your account profile page.
• You may also send us an email at support@hirehuub.com to request access to, correct or delete any personal information that you have provided to us.
• We cannot delete your personal information except by also deleting your user account.
• We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users.

Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use (Terms & Conditions).

Please note that if your data has already been shared with employers prior to your request for deletion or modification, we are unable to recall or alter that data once it has left our system. To proceed, you may contact us at support@hirehuub.com to request a list of the employers who had access to your data. Once provided, you may then contact those employers directly to exercise any further data rights.

You may also send us an email at support@hirehuub.com to request we transfer the personal information that we have collected to another organization, or directly to you, under certain conditions.

We will respond to all verified requests for access, correction, data transfer, or erasure within 30 days, unless extended by law. We may request additional information to verify your identity before processing your request.

• Residents have the right not to receive discriminatory treatment by covered businesses for the exercise of their rights conferred by the applicable privacy law.
• Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

If you appoint someone to act on your behalf, we may require written and signed authorization before disclosing or deleting your data.

• To designate an authorized agent, please contact us at support@hirehuub.com and provide written authorization signed by you and your designated agent.
• To appeal a decision regarding a consumer rights request please email support@hirehuub.com. In addition, if your request for reconsideration is denied, you may have the right to appeal to the Information Commissioner's Office.

You may also submit a complaint to the UK Information Commissioner's Office (ICO) at www.ico.org.uk if you believe your rights under data protection law have been violated.

Data Security

While we follow recognised best practices and align with the UK GDPR framework, we are not currently ISO 27001 certified.

We have not yet conducted formal penetration testing or independent third-party security audits. These may be considered in future to strengthen our assurance processes.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

If we become aware of a data breach that is likely to result in a risk to your rights or freedoms, we will notify affected users and the Information Commissioner's Office (ICO) in accordance with our legal obligations.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.

The date the privacy policy was last revised is identified at the top of the page.

You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Where required by law, we will obtain your consent before applying material changes that impact how we process your personal data or how we use your information for automated decision-making or profiling.

We review our privacy policy at least quarterly and maintain internal documentation of any amendments. All previous versions of this policy are available upon request by emailing support@hirehuub.com.

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